Contact us
+44 (0) 1248 750 750
enquiries@treysgawen-hall.co.uk

Legal

Disclaimer

While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

This website contains material which is owned by, or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Any reproduction of these materials is prohibited.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Any dispute arising out of the use of this website is subject to the laws of England and Wales.

Links

Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

Privacy and security statement

We take your privacy and protection of your personal data seriously. To embrace the changes in the general data protection regulation (GDPR), we have reviewed and updated our privacy policy. We do encourage you to read and understand what theses changes mean for you. At any time you can contact our enquiries team with any questions you may have. Thank you, we look forward to welcoming you again at Tre-Ysgawen Hall soon.

PRIVACY AND SECURITY STATEMENT 

Tre-Ysgawen Hall, Country House Hotel and Spa are committed to preserving the privacy of all visitors and guests. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

 

YOUR PRIVACY

Any personal data you give us will be used for 1 or more of the following purposes: to send a brochure, fulfil an enquiry, make a booking with a hotel, send you appropriate marketing offers. It will then be stored securely on our database. We promise to only send you relevant and timely marketing communications and we will give you the opportunity to decline to receive some or all of these communications every time we send them. Please see below for more information and if you wish you can Opt-out here to receiving further communications. Please allow us up to one month to process all data regarding your opt out.

 

TRE-YSGAWEN HALL HOTEL & SPA – CONTROLLER OF YOUR PERSONAL DATA

In order to process your booking request, we need to collect certain personal details from you. These details will include, where applicable, your name and contact details and those of party members, credit/ debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect your chosen arrangements and any dietary restrictions which may disclose your religious beliefs. Credit or debit card details collected on our site are transferred via an encrypted secure link to our Credit Card Merchant account for processing. At no point do we store your full credit card details on any of our systems or databases. Your debit/Credit card payment is processed via Guestline for more information click here

 

STORAGE OF YOUR PERSONAL DATA 

We would also like to store and use your personal details for future marketing purposes (for example, sending you a brochure or details of a promotion). All details you give us in connection with your booking will be kept but we will use only names and contact details for marketing purposes (unless you have asked us not to). 

In the event that we are subject to a change of ownership or corporate structure, we may need to disclose your personal data to persons who need to know in order for the transaction to proceed.

 

SITE VISITATION TRACKING

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

 

YOUR DECISION TO OPT OUT

If you do not want us to do any or all of these things, please Opt-out here. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing or in any other approved manner. However please allow up to one month for us to process all data regarding your privacy choices. Opting out does not apply to service messages such as booking confirmation emails and statements. 

If you do not opt-out, in all future contact with you in marketing mailings, phone and SMS marketing or via e-mail marketing we will give you the opportunity to decline to receive further mailings. Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree otherwise. We have appropriate security measures in place to protect this information. 

You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We may charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request. If you believe that any of your personal details which we are processing are inaccurate or incorrect, please contact us immediately. 

This privacy statement covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this privacy statement. We would encourage you to reread our privacy statement from time to time so that you are aware of any changes in how we gather and use personal information.

By using our Contact us page or email link, none of the data that you supply will be stored on this website or passed to any third party. Information is sent via a simple mail transfer protocol (SMTP). Our email server uses a secure SSL certificate which encrypts the mail content before being sent.

 

USING OUR WEBSITE

 

You can visit our website without telling us who you are or revealing any information about yourself. We measure and analyse non-identifying, aggregate usage data in order to administer the site, and to constantly improve the quality of our service and site performance. 

We may use the personal information you provide, or which we collect via this website, for the purpose of providing more relevant content to you. 

We also work with third parties to evaluate the effectiveness of our advertising and promotions on other websites.

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